Terms & Privacy

Who we are

This website is operated by Signifer Group Ltd, a company registered in England and Wales (Company No. 17086325). Our registered office is at 43–45 Devizes Road, Swindon SN1 4BG. We trade as Signifer 人工 Lab.

Using this site

By accessing lab.signifer.ai you agree to these terms. If you don't agree, please don't use the site. We may update these terms from time to time. The effective date at the top of this page will always reflect the latest version.

What this site is for

This site provides information about Signifer 人工 Lab, our AI training and adoption services, and a way to get in touch. Nothing on this site constitutes professional advice. Any decisions you make based on content here are your own responsibility.

Intellectual property

All content on this site — text, design, logos, and graphics — is owned by Signifer Group Ltd unless otherwise stated. You're welcome to link to any page. You may not reproduce, distribute, or modify site content without our written permission.

External links

This site links to third-party services including Cal.com (for booking) and Google Fonts. We're not responsible for the content or privacy practices of external sites. Links open in new tabs where appropriate.

Limitation of liability

This site is provided on an “as is” basis. We make reasonable efforts to keep it accurate and available, but we don't guarantee uninterrupted access. To the fullest extent permitted by law, Signifer Group Ltd is not liable for any loss or damage arising from your use of this site.

Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Overview

We take privacy seriously. This site is designed to collect as little data as possible. We use no cookies, no localStorage, no sessionStorage, and no third-party tracking scripts. This policy explains what we do collect and why.

What we collect

Contact form submissions. When you use our contact form, we collect your full name, organisation, role, location, and whatever you write in the open text field. If you tick the marketing consent checkbox, we also record that consent.

Analytics. We use Umami Cloud, a cookie-free, GDPR-compliant analytics tool. Umami does not collect personal data, does not use cookies, and does not track individual users across sessions. It provides aggregate page-view and referrer data only. No personally identifiable information is gathered through analytics.

Nothing else. We don't use cookies, localStorage, or sessionStorage. We don't run any third-party tracking scripts. Google Fonts are loaded for typography but Google does not receive identifying information beyond standard HTTP requests.

How we use your data

• Contact form data is used to respond to your enquiry and, where relevant, to schedule a discovery session or discuss our services with you.
• Marketing emails are only sent if you explicitly opt in via the consent checkbox. These cover practice methodology and cohort findings. You can unsubscribe at any time.
• Analytics data is used to understand which pages are visited and how people find the site. It cannot be linked to any individual.

Legal basis for processing

Under the UK General Data Protection Regulation (UK GDPR):

• Contact form submissions: Legitimate interest (Article 6(1)(f)). You've reached out to us and we process your data to respond. We consider this reasonable and proportionate, and it aligns with your expectation when submitting an enquiry.
• Marketing emails: Consent (Article 6(1)(a)). You actively opt in by ticking the checkbox. You can withdraw consent at any time by contacting us or clicking unsubscribe.
• Analytics: No personal data is processed. Umami Cloud collects only anonymous, aggregate statistics.

Third-party services

We use a small number of external services. None of them receive personal data beyond what is technically necessary for them to function:

• Netlify — hosts this site and processes form submissions. Netlify's infrastructure may log IP addresses as part of standard web serving. See Netlify's privacy policy.
• Google Fonts — serves typefaces used on this site. Google receives standard HTTP request data (IP address, user agent) when fonts are loaded. See Google's privacy policy.
• Umami Cloud — provides cookie-free analytics. No personal data is collected or stored.
• Cal.com — booking links open in a new tab on Cal.com's platform. Any data you enter there is subject to Cal.com's privacy policy.

We do not sell, rent, or share your personal data with anyone else.

Data retention

Contact form submissions are retained for as long as they are needed to manage our relationship with you. If you've opted into marketing, we retain your consent record and contact details until you unsubscribe or ask us to delete them. Analytics data is retained in aggregate form and cannot be linked to individuals.

Your rights under UK GDPR

You have the right to:

• Access the personal data we hold about you.
• Rectification — ask us to correct inaccurate data.
• Erasure — ask us to delete your data where there is no compelling reason to keep it.
• Restrict processing in certain circumstances.
• Object to processing based on legitimate interest.
• Withdraw consent for marketing at any time.
• Lodge a complaint with the Information Commissioner's Office (ICO) if you believe we've handled your data unlawfully.

Contact us

If you have questions about this policy, want to exercise any of your rights, or want us to delete your data, get in touch via our contact form or write to: